Cause: Heavy usage of hand soaps or detergents
Solution: Make several flush cycles to dilute soaps and reduce amount of bubbles
Cause: Wall drain is NOT 18" off finished floor and/or wall drain is NOT 12" off vanity cabinet shelf
Solution: Wall drain is not at normal plumbing code level. If wall drain is too low, then alternatives may inc: * cut opening in vanity floor to recess reservoir * Use shallow P-trap or alternative PVC parts. If wall drain is too high, then alternatives may inc: * reverse P-trap * Shim tank higher
Cause: Brass not adjusted properly
Solution: Brass weight is preinstalled to operate properly. Depending upon the fill valve used, there may be obstructions on the bottom of the fill valve that cause the FCU to snag. Moving brass weight may avoid interference
Cause: Many bathrooms have 110V plug above vanity cabinet
Solution: Engage certified electrician to install 110V plug inside vanity cabinet
Cause: Normal pump operation
Solution: Pump is no louder than icemaker or electric shaver. Sound is different and requires getting used too
Cause: Pumping without water
Solution: When reservoir is dry, pumps labors as it sends air to toilet and noise level increases. Normal bathroom activities resolve noise level
Cause: Pump is failing
Solution: Turn water on in sink for 2-3 minutes. Flush toilet. Has noise level reduced? YES: Continue normal operations. NO: Possible pump failure. Call for service
Cause: Circuit board timer failure
Solution: Call for service
Cause: Pump timer is preset for 1.6 gallon gpf toilets
Solution: Pump timer located on top of the reservoir may be adjusted to increase or decrease the length of pumping. Adjust the timer clockwise to increase the pump run time. Reverse this process to reduce run time. Move timer in 1/4 turn increments.
Cause: Unattractive liquid poured in sink (ex. Coffee, cola)
Solution: Rinse clear water down sink and flush toilet to flush unattractive liquid from system
Cause: Electrical system has failed - it has become unpluged.
Solution: Replug transformer into wall outlet
Cause: Electrical system has failed - Switch on FCU failed
Solution: Call for service
Cause: Electrical system has failed - Pump isn't running
Solution: Call for service
Cause: Electrical system has failed - Hose is clogged
Solution: Call for service. DO NOT pour drain unclogging products down sink May damage Aqus system
Cause: Fresh water supply is OFF
Solution: Turn ON fresh water supply
Cause: FCU is out of alignment and is interfering with proper toilet operation
Solution: Remove toilet tank lid, flush toilet and observe operation. If FCU is interferring then remove Placement Tool from FCU and reposition FCU
Cause: Toilet is equipped with a different fill valve
Solution: Aqus has been successfully tested and designed to function properly with a Fluidmaster 400A fill valve. Other similar style fill valves may be used in conjunction with the Aqus. We recommend replacing existing fill valve with Fluidmaster 400A
Cause: Aqus was designed to work exclusively with tank type Toilets
Solution: Aqus prevents cross contamination of the fresh water system and does not interfere with back flow prevention when used with tank type toilets Replace tankless toilet.
Cause: Aqus was designed to work with gravity fed toilet tanks where FCU can operate Properly
Solution: Replace dual flush or pressure assist toilet with gravity fed toilet
Cause: Chlorine tablets have dissolved and reservoir has grown odor causing Bacteria
Solution: Step 1. Turn water on in sink and pour a capful of chlorine bleach down drain to shock odor Step 2. Replace tablets
Cause: P-Trap is dry
Solution: Turn water on for 5 minutes to reprime P-trap
Cause: 12 V DC Pump Perfomance
Solution: The pump is intended to provide an effective reused water supply at a distance of less than 25 ft with 4 ft head pressure. As distance exceeds 15 ft, the perfomance begins to Diminish and fill time takes longer
Cause: Clog in P-trap or waste line
Solution: Clog is downstream from reservoir. DO NOT pour unclogging products down drain. May damage Aqus system. Call plumber to clear obstruction
Taken from the WaterSaver Technologies website
The Aqus is a great system that let's you reuse a lot of water without too much of an overhaul on your behavior or on your bathroom. Not to mention, it's a greywater system that doesn't break...
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