Care and Cleaning (taken from Homeowners Guide)
Clean the outside surface of your vitreous china toilet with mild soap and warm water. Wipe the entire surface completely dry with a clean, soft cloth. You may use soft abrasive cleaners when necessary to clean your toilet. Do not use strong abrasive cleaners, as they will scratch and dull the surface. Wipe any splashes of cleaner solutions from plastic or plated surfaces immediately. Use toilet bowl cleaners on the inside of the bowl only.
If the surface becomes excessively dirty, use a general purpose cleaner such as: Fantastik® All Purpose, Lysol® Basin, Tub and Tile Cleaner, Soft Scrub® Multi Purpose, Scrub Free® Disinfectant Bathroom Cleaner, Clorox Clean-Up®, Spic and Span Liquid, Comet® Liquid Bathroom Cleaner, Scrubbing Bubbles® Bathroom Cleaner, Bar Keeper’s Friend®, or Bon Ami®.
Over time, hard water deposits may clog toilet rim holes and trapways. To clean, use a commercial cleaner that is recommended for removing hard water deposits. Follow the cleaner manufacturer’s instructions.
WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet. Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.
Troubleshooting Guide
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Symptoms
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Recommended Action |
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Poor flush |
A. Adjust the tank water level to match the waterline. B. Fully open the water supply shut-off valve. C. Clear obstructions from the trapway, jet or bowl rim holes. D. Clear obstructions in the soil pipe or vent pipe. |
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No flush. |
A. Make sure the push button rods are in place. Adjust as needed per the “Install the Push Buttons”section. |
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The fill valve turns on/off by itself, or it runs, allowing water to enter the tank. |
A. Adjust push button rods for proper slack so the flush valve seal isn’t held off the flush valve. B. Clean or replace the flush valve seal if it is worn, dirty, or misaligned with the valve seat or flush valve seat is damaged. C. Remove the tank and tighten the flush valve nut if flush valve gasket is leaking. Do not overtighten. If leakage continues, replace the gasket. D. Clean the fill valve seat/seat washer of debris, or replace the piston/seat washer assembly. E. Replace the fill valve if the valve float sinks. F. Adjust the tank water level if it is too high.
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Long tank fill cycle. |
A. Fully open the water supply shut-off valve. B. Clean the valve inlet, valve head, or supply line. Flush the lines.
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Noisy tank fill cycle. |
A. Partially close the water supply shut-off valve if the water pressure to the toilet is too high. Check the toilet performance following any such adjustment. B. Remove dirt or obstructions from the valve head. Flush the lines.
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